FAQ

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Q1. OKeshipping.com overview

At OKeshopping.com, we strive to provide our customers the best products with the best service at the best price.

No Minimum Orders

All the products listed on OKeshopping are available to buy right now, either as single samples or larger wholesale orders, there is no Minimum Order Quantity.

Fast delivery worldwide

Orders are shipped by courier directly to any address worldwide. Drop-shipping is available on all orders.

Easy Payment

Payment for orders is in full, in advance, by Paypal, Credit Card (Visa or MasterCard),  Westen Union or Bank Transfer.

Guarantee & Warranty

All our products are covered by 30 DAY warranty.

Note: OKeshopping does not add any hidden charges or sales taxes. However the buyer is responsible for any import duties applicable in their own country. Normally any taxes levied are charged on delivery by the courier. OKeshipping is unable to quote tax rates or offer formal tax rates advice.

Q2. Is it safe to shop at OKeshopping.com?

At OKeshopping.com, we go to the extreme to ensure the safety of our customers’s information. We do not store your payment information on the website. Payments made through PayPal or Credit Card Online Payment are processed by Paypal company or Credit Card company, it is considered to be secure and trustworthy. We also do not disclose your information to third parties. For more details, please see our Privacy Notice.

Q3. Can I trust OKeshopping?

At OKeshopping.com, we strive to provide our customers the best products with the best service at the best price.

Here is some key information about OKeshopping to give you more confidence in starting out with linked resources:

-There is no minimum order restriction. You can buy products in any order quantity, even 1 piece sample, from a wide selection of the latest released products. So you can test products and find out about the details of importing from OKeshopping before you are committed to any large orders.

-You can pay by Credit Card through Paypal, which offers total buyer protection and avoids having to share any of your financial information.

-Dropshippers can send single items directly from OKeshopping to their customers.

-All the products you buy from OKeshopping are covered by a 30 day guarantee.

-You are supported by 24/7 Customer Service before and after placing an order.

-The OKeshopping website is certified Hacker Safe by Scanalert and is also verified by ValidatedSite.

-Contacting OKeshopping at anytime via contact form.

Q4. Do you have a guarantee or warranty?

OKeshopping chooses products to sell based on their excellent designs and proven hardware reliability. So the quality is guaranteed.

We check all of your orders during the packing stage to make sure that the right accessories are included.

All our products are covered by a 30 DAY WARRANTY, for return and repair or replacement.

In essence this means that faulty products can be returned to OKeshopping, we will make the repairs or instant replacement and ship them back to you.

Q5. Important tips customer need to Pay Attention To!

When you sign up for an okeshipping account you are indicating that you agree to the policies and terms we have published on our website.

Here are some of the most important information that you must be aware of before you place orders:

1. Okeshipping sends goods to you from China. As such, you (or the consignee) are IMPORTING. In many countries this means you will be liable for import duties and other taxes. It’s your responsibility to find out about this, and your responsibility to pay the taxes/charges on receipt of the items. (Dropshippers: please inform your customers about this in advance.)

2. Generally most of the couriers can not  deliver to PO box. So please offer us an street address.

3. You need to provide a valid phone number in your account. Dropshippers – please provide your customer’s phone number for the courier to use.

4. We strongly recommend you order samples before proceeding with large wholesale orders.

5. All our products are covered by 30 DAY warranty.

6. If there is faulty items need to return, please return to our Chinese address. Sometimes the returning shipping cost is refundable if we find a mistake was made by us. The cost of shipping replacement products is covered by OKeshopping. More details please check the Return Police.

7. Please also take the time to read the full OKeshopping Terms And Policies documents online in our F.A.Q.

Q6. Where can I write the reviews or testimonials?

Please you can go to each item page, beside the item description, there is a Review Space, at there you can write your review about this product or about our site, for the reviews, after our verification, we will take it to the testimonials part to share with other customers.

Restrictions

1. All the members must support and safeguard the legitimate rights and interests of OKeshopping Ltd and the company’s image, forbid malicious attacks or slander. the member right will be canceled if we find there is any action get out of line.
2. Membership is subject to any and all rules adopted by OKeshopping.com, these rules may be amended from time to time without notice to or consent by the member. Memberships may be terminated at anytime at OKeshopping’s discretion.